AJAX MotionCam Outdoor PhOD - Usermanual

When both IR sensors detect motion, but correlation analysis does not reveal sufficient similarity of waveforms, LISA compares the frequency components of the signals.

Protection against faster battery discharging

To prevent rapid battery discharge, MotionCam Outdoor (PhOD) with firmware version 7.58.5.14 and higher has the Notify on incorrect installation setting. Once the device detects that it is installed incorrectly, system users will receive notifications in Ajax apps, and similar information will be displayed in the device states.

Upon motion detection by one of the IR sensors, the detector takes photos. If the detector verifies the alarm, photos and the alarm are sent to the central monitoring station and Ajax apps; otherwise, the photos are deleted. In case of the detector’s incorrect installation and a high frequency of filtered-out triggers by the LISA algorithm, the battery life of the detector decreases. Enable the Notify on incorrect installation feature in the device settings to save the battery charge.

Consider changing the device placement if you receive a notification about incorrect installation.

Pet immunity

When properly installed and configured, MotionCam Outdoor (PhOD) Jeweller does not react to animals up to 80 cm tall. The weight of the animal makes no difference.

To effectively ignore all outdoor-typical interference, these detectors are equipped with two infrared sensors that read signals from two areas of space. They will raise the alarm if both sensors detect motion simultaneously.

If the detector is installed correctly at the height of 0.8–1.3 meters from the ground level, animals can enter the detection zone of only one of the detector’s sensors. This is why MotionCam Outdoor (PhOD) Jeweller rejects such triggers as false and does not raise the alarm.

Temperature compensation

Temperature compensation is a software mechanism that allows you to maintain the thermal diagram contrast even if the ambient temperature is close to the human body temperature.

With each ambient temperature measurement, the detector introduces a correction according to the table of coefficients stored in its memory — increases or decreases the sensitivity of the IR sensors. This allows the detector to effectively identify motion over the entire operating temperature range from –25°C to +50°C.

Protection against masking

Masking is an attempt to block the view of the detector by painting over it, covering it, placing an obstacle in front of the detector’s lens, or otherwise.

MotionCam Outdoor (PhOD) Jeweller detects the following types of masking:

• Obstacle in front of the detector lens at a distance of up to 10 cm (the maximum distance depends on the type of material).
• Painting over the detector lens.
• Sticking over the detector lens.

* The maximum time for masking detection is 180 seconds (depends on the type of obstacle and the distance to it).

The system informs the users and the security company about masking. For additional protection and informing, siren response to masking in the detector settings can be enabled.

The masking-detection function is always active and works regardless of the detector or system security mode.

A Hood visor is provided and included in the detector kit for additional protection of the camera and the masking-detection system from false alarms in case of heavy rain or snow.

Sending events to the CMS

The Ajax system can transmit alarms and events to the PRO Desktop monitoring app as well as the central monitoring station (CMS) via SurGard (Contact ID), SIA DC-09 (SIA-DCS), ADEMCO 685 and other proprietary protocols. A list of all supported protocols is available by the link.

MotionCam Outdoor (PhOD) Jeweller transmits the following events to the monitoring station:

1. Motion alarm.
2. Masking alarm.
3. MotionCam Outdoor (PhOD) Jeweller visual alarm verifications.
4. Photo by Scenario.
5. Tamper alarm/recovery.
6. Hub connection loss/restoration.
7. Permanently enabling/disabling of the detector.
8. Unsuccessful attempt to arm the security system (with the system integrity check enabled).

When an alarm is received, the security company monitoring station operator knows what happened and where to send the fast response team. The addressability of Ajax devices allows sending events, the type of the device, the name and group assigned to it, and the room to the PRO Desktop and the CMS. The list of transmitted data may differ depending on the monitoring station software and the selected communication protocol.

The ID and loop number are available in the device states.

Sending photo confirmations to the CMS

Photos from the motion detector are transmitted to the security company station if the CMS software supports the reception of photo verifications. A list of such CMSs is available by the link. At the same time, Ajax PRO Desktop supports receiving photo verifications without additional setup.

Photo on demand is not sent to the security company’s CMS.

PRO Desktop users can only take and view photos on demand from a personal account if the hub administrator has granted them such right. Taking and viewing photos on demand is not available for the security company profile in the PRO Desktop.

Adding a device

Before adding a device

1. Install the Ajax app.
2. Create an account if you don’t have one. Add a compatible hub to the app, make the necessary settings, and create at least one virtual room.
3. Ensure that the hub is on and has Internet access via Ethernet and/or mobile network. You can do this in the Ajax app or by looking at the LED indicator on the hub. It should light up white or green.
4. Ensure the hub is disarmed and does not start updates by checking its status in the Ajax app.

How to connect MotionCam Outdoor (PhOD) Jeweller

1. Open the Ajax app. If you have access to more than one hub or using the PRO app, select the hub to which you want to connect the MotionCam Outdoor (PhOD) Jeweller.
2. Go to the Devices menu. Click Add Device.
3. Specify the name of the detector. Select a virtual room and a group if group mode is enabled. Scan the QR code or enter the detector’s ID manually. ID is placed on the detector’s body and packaging.
   

   

4. Press Add.
5. Switch on the device by holding the power button for 3 seconds.

To make sure MotionCam Outdoor (PhOD) Jeweller is connected to the hub, the detector must be located at the same secured facility as the system (within the range of the hub’s radio network). To operate via ReX 2, you must first connect the detector and the range extender to the hub and then connect the detector to ReX 2. This can be done in the range extender settings.

How to connect a device to ReX 2

The connected detector will appear in the list of hub devices in the Ajax app. Updating the statuses of devices in the list depends on the Jeweller settings; the default value is 36 seconds.

If the connection fails, turn off the detector and try again. If the maximum number of devices has already been added to the hub (depending on the hub model), you will receive a notification in the app during the adding.

MotionCam Outdoor (PhOD) Jeweller only works with one hub. When connected to a new hub, the detector stops sending commands to the old one. When added to a new hub, the detector is not removed from the device list of the old hub. This must be done through the Ajax app.

Malfunctions

When a device detects a malfunction (e.g., there is no connection with the hub via the Jeweller protocol), the Ajax app displays a malfunction counter in the device field. All faults are shown in the detector states. Fields with faults are highlighted in red.

A malfunction is displayed if:

• The detector temperature is out of acceptable limits: below –25°C and above +60°C.
• The detector enclosure is open (tamper is triggered).
• No connection with the hub or radio signal range extender via Jeweller.
• No connection with the hub or radio signal range extender via Wings.
• The detector battery is low.

Icons

The icons represent some of the MotionCam Outdoor (PhOD) Jeweller states. They can be viewed in the Ajax apps on the Devices tab. To access them:

1. Sign in to the Ajax app.
2. Select the hub if you have several of them or using a PRO app.
3. Go to the Devices tab.

Icon	Meaning
	Jeweller signal strength. Displays the signal strength between the hub and the detector. The recommended value is 2–3 bars. Learn more
	Battery charge level of the detector. Learn more
	The detector has a malfunction. The list of malfunctions is available in the detector states. Learn more
	Device installation issues, consider changing the device placement. The description is available in the detector states. Available only for the detector with firmware version 7.58.5.14 and higher.
	Displayed when the detector is operating via a radio signal range extender.
	The detector operates in the Always Active mode. Learn more
	For MotionCam Outdoor (PhOD) Jeweller, photos on demand are included. Learn more
	Entry and/or exit delay is enabled. Learn more
	MotionCam Outdoor (PhOD) Jeweller will be armed when Night mode is activated. Learn more
	MotionCam Outdoor (PhOD) has detected motion. The icon is displayed when the detector is armed.
	MotionCam Outdoor (PhOD) Jeweller is disabled. Learn more
	MotionCam Outdoor (PhOD) Jeweller has been deactivated due to exceeding the preset number of alarms. Learn more
	MotionCam Outdoor (PhOD) Jeweller has tamper triggering events deactivated. Learn more
	MotionCam Outdoor (PhOD) Jeweller is deactivated until the first event of disarming the system. Learn more
	MotionCam Outdoor (PhOD) Jeweller has tamper alarms deactivated until the first event of disarming the system. Learn more
	The device was not transferred to the new hub. Learn more

States

The states display information about the device and its operating parameters. MotionCam Outdoor (PhOD) Jeweller states are available in the Ajax apps. To view them:

1. Sign in to the Ajax app.
2. Select the hub if you have several of them or using a PRO app.
3. Go to the Devices menu.
4. Select MotionCam Outdoor (PhOD) Jeweller from the list.

Settings

The motion detection range is set using the switch on the detector’s body (under the SmartBracket).

To change the detector settings in the Ajax app:

1. Select the hub if you have several of them or using a PRO app.
2. Go to the Devices tab.
3. Select MotionCam Outdoor (PhOD) Jeweller from the list.
4. Go to Settings by clicking on the gear icon .
5. Set the required parameters.
6. Click Back to save the new settings.

Setting up the Photo on Demand feature

A hub admin or a user with access to privacy settings can enable and configure the Photos on Demand feature. To do this, in the Ajax app:

1. Select the facility if you have several of them.
2. Go to the Devices tab and select a hub.
3. Click the gear icon to go to the hub Settings.
4. Select the Privacy menu and enable the Allow Photos on Demand option.
5. Select the user category:
   • Users.
   • Installers (PRO app users).
6. Select a specific user or a PRO. A list of cameras, DVRs, and detectors with photo verification added to the hub will open.
7. Select the detector to which you want to provide access.
8. Enable the Take & View Photo option.
9. Specify when the user can take on-demand photos: always or when the detector is armed.
10. Click Back to save the settings.
11. Repeat steps 6–10 for other detectors you want to provide access. The blue icon marks detectors to which the user already has access.

After saving the privacy settings, all users with access to the event feed will receive a notification about who has received access rights and which user has granted these rights.

Setting up the Photo by Scenario feature

A hub admin or a user with access to privacy settings can enable the Photo by Scenario feature. To do this, in the Ajax app:

1. Select the facility if you have several of them.
2. Go to the Devices tab and select a hub.
3. Click on the gear icon to go to the hub Settings.
4. Select the Privacy menu and enable the Allow Photos by Scenario option.
5. Click Back to save the settings.

How to create a scenario for taking photos in case of alarms from specified devices

A hub admin or PRO with system configuration rights can create and set up a scenario. To do this:

1. In the Ajax app, select the facility if you have several of them or if you are using a PRO app.
2. Go to the Devices tab and select a detector with photo verification.
3. Click on the gear icon to go to the detector settings.
4. Select the Scenarios item from the list.
5. Define Ajax devices and the types of alarms for which the detectors will take photos.
6. Click Next.
7. Specify:
   • Name of the scenario.
   • The number of devices that trigger a scenario (available if there are two or more Ajax devices in the system):

     Any — the scenario will be triggered when at least one device is alarmed.
     All selected — the scenario will be triggered when all selected devices are alarmed.

   • Triggering time for all devices (available if, in the Devices triggering the scenario block, the All selected option is specified).
   • When the detector can take photos: always or when it is armed. By default, the detector takes photos by scenario only in the armed mode.
     

     Note that only the hub admin can specify when the detector takes photos.

8. Click Save. The scenario will appear in the list of device scenarios.

The scenario will not be executed if the Allow Photos by Scenario option is disabled in the privacy settings (hub settings, Privacy menu).

To delete or edit a scenario, click on it in the list. You can also disable the scenario with a toggle next to the scenario name: its settings will be saved but not executed after the alarm from other devices.

Disabled (PhOD) detectors cannot take photos by scenario, and disabled devices do not trigger the scenario for taking photos.

More about permanent deactivation

Setting up the Photo by Schedule feature

A hub admin or PRO with system configuration rights can create and set up a scheduled scenario. To do this:

1. Open the Ajax app and select the facility if you have several or if you are using the Ajax PRO app.
2. Go to the Devices tab and select a detector with photo verification.
3. Click on the gear icon to go to the detector Settings.
4. Select the Scenarios item from the list.
5. Select the scenario type By Schedule.
6. Specify:
   • Name of the scenario.
   • Device action — only Take photo by default. The quantity of photos equals the quantity of Photos on Demand in settings.
   • Execution time — 24h or 12h format, depending on the device time format. Click the field to set the defined time for the detector.
   • Repeat — click the field to set the day of the week.
   • When the detector can take photos: always or when the system is armed. By default, MotionCam (PhOD) Jeweller takes photos by schedule only in the armed mode.
     

     Note that only the hub admin can specify when the detector takes photos.

7. Click Save. The scenario will appear in the list of device scenarios.

Indication

The MotionCam Outdoor (PhOD) Jeweller LED indicator may light up red or green depending on the detector’s status. The indication can be disabled in the detector settings.

Indication upon pressing the power button

Enabled detector indication

Functionality testing

The Ajax system provides several types of tests to make sure that the installation place is chosen correctly. MotionCam Outdoor (PhOD) Jeweller tests do not start immediately, but not later than over a single hub–detector ping interval (36 seconds by default). You can change the ping interval of devices in the Jeweller menu of the hub settings.

To run a test in the Ajax app:

1. Select the hub if you have several or use a PRO app.
2. Go to the Devices menu.
3. Select MotionCam Outdoor (PhOD) Jeweller from the list.
4. Go to Settings .
5. Choose a test:
   • Jeweller Signal Strength Test
   • Wings Signal Strength Test
   • Detection Zone Test
   • Attenuation Test
6. Run the test.

Selection of the installation location

MotionCam Outdoor (PhOD) Jeweller is suitable for protecting the territory of the protected object: private houses, parking lots, unheated premises, and other objects. The detector is suitable for installation both outdoors and indoors.

The detector is placed 0.8–1.3 meters above ground level. This height is a prerequisite for the effective work of the Pet immunity function. Installation at a different height can lead to incorrect detector operation; it will react to animals (false alarms) or will not detect human movement.

The detector should be installed on a flat, stable surface — for example, on the wall of a house or a solid fence. If the detector is installed on a shaky (unstable) surface, this will result in false alarms.

MotionCam Outdoor (PhOD) with firmware version 7.58.5.14 and higher has the Notify on incorrect installation setting. Once the device detects that it is installed incorrectly, system users will receive notifications in Ajax apps, and similar information will be displayed in the device states. If you receive a notification about incorrect installation, change the device placement to save the battery charge.

The detector’s body is placed so that the lens axis is parallel to the ground, and the intruder’s expected entry path runs perpendicular to the lens axis. If the area is not flat, the installation height is calculated from the area’s highest point monitored by the detector.

We recommend placing the detector in a corner so that it has no “blind” zones and is more complicated for an intruder to bypass — for example, in the corner of a fence. Furniture, plants, and ornamental and glass structures should not obstruct the view of the detector or its camera.

If the detector cannot be installed in a corner, it can be mounted on a flat vertical surface: a wall or a fence. In this case, install another detector that will overlap the blind spots of the first MotionCam Outdoor (PhOD) Jeweller.

When choosing the location of the detector, consider the parameters that affect its operation:

• Motion detector detection area.
• The viewing angle of the detector’s camera and the presence of obstacles in front of it.
• Jeweller and Wings signal strength.
• Distance between the detector and the hub.
• Presence of barriers for radio signal passage between devices: walls, interfloor ceilings, large objects located in the room.

Consider the recommendations for placement when developing the facility’s security system project. The security system must be designed and installed by specialists. The list of authorized Ajax partners is available here.

Signal strength

Jeweller and Wings signal strength is determined by the number of undelivered or corrupted data packages exchanged between the detector and the hub or the range extender within a certain time.

The icon in the Devices menu indicates the signal strength. The signal strength is also displayed in the detector states.

The value of the signal strength:

• Three bars — excellent signal strength.
• Two bars — good signal strength.
• One bar — low signal strength, stable operation is not guaranteed.
• Crossed out icon — no signal.

Check the Jeweller and Wings signal strength at the installation site. The detector should have a signal strength of 2 or 3 bars on both communication channels.

If the signal strength is as low as one or zero bars, we cannot guarantee the stable operation of the security system. Relocating the device as repositioning by even 20 cm can significantly improve the signal reception.

If the detector still has a low or unstable signal after moving, use ReX 2. MotionCam Outdoor (PhOD) Jeweller is not compatible with other range extenders.

Detection zone

When choosing where to place the detector, be sure to use the Detection Zone Test to determine the sector in which the detector recognizes motion as accurately as possible.

The detection distance is adjusted using the Detection Distance scrollbar on the rear panel of the detector. When choosing the installation location, consider the maximum detection range of the detector. It depends on the sensitivity, the position of the Detection Distance scrollbar, the type and speed of the person’s movement (running, walking), and the ambient temperature.

When installed at the height of 0.8–1.3 meters, the detection range was tested at a medium level of sensitivity with the ambient temperature of +23°C and clear weather. Motion type — walking. Other conditions may produce different results.

When selecting an installation location, also consider the horizontal viewing angle of the detector and the width and size of the detection area. Incorrect detector placement can lead to false alarms.

Also, refer to this table when choosing where to place the detector.

Avoid situations when the detector identifies movement at a greater distance than required. To do this, adjust and set the desired detection distance. This will reduce the likelihood of false alarms in response to external factors.

If you set the slider to the fifth bar (corresponding to the inscription far on the detector’s body), ensure that the detector’s visibility is limited. The best place to install the detector may be within an enclosed place. E.g., when the detection zone of the detector is limited by a fence or a wall of a building. This will also reduce the likelihood of false alarms on external factors: passing cars or other likely sources of false alarms.

Do not install the detector

1. Near the metal objects and mirrors. They can shield and attenuate the radio signal.
2. Opposite trees with leaves in the detection zone of both IR sensors of the detector. This can lead to false alarms in warm weather.
3. In places where the detection zone of the detector might include bushes 80 cm high or above. This can lead to false alarms in warm weather.
4. In places where objects and structures may obstruct the detector’s view — for example, behind a flower or a column. This way, the detector’s view will be limited, and it will be more difficult to detect motion.
5. In places where glass structures may obstruct the detector’s view. The detector doesn’t register any movement behind the glass.
6. In places with low or unstable signal strength.
7. Closer than 1 meter to the hub.

Detector installation

Before installing the detector, make sure that you have selected the optimal location and that it complies with the requirements of this manual. Set the desired detection range (Detection Distance slider).

To install MotionCam Outdoor (PhOD) Jeweller:

1. Attach the SmartBracket panel with the bundled ties or other temporary fasteners. Installation height is 0.8–1.3 meters from ground level.
   

   To install the SmartBracket mount on ties, first, make holes in it.

2. Install the detector on the SmartBracket panel. Automatic calibration of the masking sensors will start.
3. Leave the detection zone, and make sure there is no movement within the detector’s field of view. This is necessary for the correct calibration of the masking sensors. The detector’s light will turn green and blink once per second during calibration. Calibration takes up to 2 minutes.
4. Run the Jeweller and Wings signal strength tests. The recommended value is two or three bars. If the signal strength is as low as one or zero bars, we cannot guarantee the stable operation of the security system. Relocating the device as repositioning by even 20 cm can significantly improve the signal reception. If the detector still has a low or unstable signal after moving, use ReX 2.
5. Run a detection zone test. To test the motion detector, walk within sight of the detector, watch the response of the LED indicator, and determine the detection area. Test the lower sensor first and then the upper one. This will help define and set the required maximum detection distance of the detector (determined by the lower sensor). Then, run the detection zone test for both sensors and the masking sensors test. If there is no response to movement, select another sensitivity level and detection distance (Detection Distance scrollbar), and check the tilt angle of the detector.
6. Take some test photos to ensure that the camera is capturing the desired area and that no obstacles are blocking its view.
7. Fasten the SmartBracket panel with the bundled screws using all fixation points. (One of them is in the perforated part of the mounting panel above the tamper.) When using other fasteners, ensure they do not damage or deform the mounting panel.

   You can mount the MotionCam Outdoor (PhOD) Jeweller detector on a vertical surface or in the corner with the mounting panel. SmartBracket has special holes that need to be drilled to fix the panel with the bundled screws.

8. Place the MotionCam Outdoor (PhOD) Jeweller on the mounting panel wait for the calibration to complete.
9. Tighten the screw on the bottom of the detector’s body. The screw is needed for more reliable fastening and protection of the detector from quick dismantling.
10. Check the tamper status in the Ajax app.